Privacy

Privacy policy

This notice explains how National Rising Scholars Limited collects, uses, stores and protects personal information when families use our tuition, homeschooling, application support, booking and contact services.

Last updated: 1 July 2026

Who we are

National Rising Scholars Limited trades as National Rising Scholars. We provide education support to families in the UK, including online tuition, face-to-face support where arranged, homeschooling support and university application guidance.

For privacy questions, email hello@nationalrisingscholars.com.

Information we collect

Parent or guardian details, such as name, email address, phone number, city or town, booking notes and communication history.
Student details, such as name, school, year group, subject needs, learning notes and lesson attendance information.
Booking and payment records, such as selected lesson time, number of child spaces, payment method, payment status and booking status.
Call booking details, such as the reason for the call and any information you choose to provide.
Tutor or vacancy application details, such as name, contact details, subjects taught, experience and messages.
Website technical information, such as essential cookies, server logs, IP address, browser details and pages requested.

How we use personal information

Purpose

Typical lawful basis

Responding to enquiries and arranging calls or lessons.

Contract steps or legitimate interests.

Managing bookings, attendance, payments, cancellations and parent communication.

Contract performance and legitimate interests.

Providing tailored tuition and education support.

Contract performance and legitimate interests.

Handling safeguarding concerns, complaints or legal requests.

Legal obligation, vital interests or legitimate interests.

Reviewing tutor or vacancy applications.

Contract steps and legitimate interests.

Maintaining website security and preventing misuse.

Legitimate interests.

Children's information

We collect children's information from parents or guardians so that we can provide appropriate education support and manage bookings safely. We ask for only the details needed for the service, such as the child's name, school, year group, subject and relevant learning notes.

Who we share information with

We only share information when needed to provide the service, comply with law, protect a child or other person or run the website safely. This may include tutors, website hosting providers, email providers, payment providers if online payment is enabled, professional advisers, regulators or safeguarding authorities where required.

How long we keep information

We keep information only for as long as needed for the purpose it was collected, including education support, accounting, legal, safeguarding and complaint-handling requirements. If you ask us to delete information, we will do so unless we need to keep it for a legal, safeguarding, contractual or legitimate business reason.

Your rights

Under UK data protection law, you may have rights to access, correct, delete, restrict, object to use of or request a copy of your personal information. You can contact us at hello@nationalrisingscholars.com.

Complaints

If you are unhappy with how we handle personal information, please contact us first so we can try to resolve it. You can also complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint.